If
your Bluetooth and Wi-Fi are not working, it's possible that there could be an
issue with the software or hardware of your device. The first step you can try
is to factory restore the product or update the software. This can help to
resolve any software-related issues that may be causing the problem.
If restoring or updating the software doesn't fix the issue, it's possible that
there could be a hardware problem that requires servicing. It's recommended to
contact our customer support or send device to our service center to have it
checked and repaired.
In some cases, the issue could be due to a simple misconfiguration or
interference from other devices. You can try troubleshooting by checking your
device's settings, turning off other devices that might be interfering, or
resetting your router. However, if none of these steps work, Contact our
support team to ensure that the problem is resolved correctly.